← Back to Case Studies 03 — Beauty Technology

StrandX Smart Hairbrush

A full go-to-market strategy for an innovative beauty-tech product — £400K budget, push + pull IMC, influencer partnerships, pop-ups, and a 2-year guarantee as the core differentiator.

Product LaunchIMC StrategyBeauty TechPush & Pull MarketingKingston University · 2024
Marketing Budget
£400,000
Allocated across Year 1 launch
Brand Awareness Target
+30%
Within first year of launch
Target SoM
~2%
Of UK smart haircare market in Year 1
Core Differentiator
2-Year Guarantee
Backed by AI personalised diagnostics

Overview

The Product

StrandX is an innovative smart hairbrush designed to analyse hair and scalp health in real time using integrated sensors. By providing personalised hair care recommendations, it bridges the gap between consumer convenience and professional diagnostics.

The slogan 'Where smart technology meets beautiful hair' positions StrandX as the leader in innovative hair care, targeting tech-savvy beauty enthusiasts aged 18–45.


Market Analysis

Market Opportunity

The UK haircare market was valued at £14 billion in 2023, with the men's segment experiencing 11% growth to £90M. The professional treatments market is projected to grow until 2028, accelerated by AI and AR integration.

The premium haircare segment shows strong momentum, driven by science-backed claims, social media commerce (TikTok Shop, Instagram Shopping), and a post-pandemic return to self-care investment. 90% of consumers surveyed said they would never stop buying hair care products, even during economic downturns (Statista, 2023).


Smart Objectives

Four Launch Objectives


Competitive Landscape

Porter's Five Forces


IMC Strategy

Push + Pull Marketing

"The core message is personalised hair care at home — diagnostic intelligence that was previously only available in a salon."

The push strategy targets retail placement at Sephora and Amazon, supported by in-store promotional materials and trade marketing. Direct-to-consumer channels are activated simultaneously via the StrandX website.

The pull strategy centres on TikTok and Instagram organic and paid content, influencer partnerships with hair care creators, pop-up activations in key cities, and PR outreach to beauty editors. The 2-year guarantee functions as a closing argument in both channels — reducing purchase hesitation and reinforcing quality positioning.


Conclusion

Key Takeaways

StrandX enters a market primed for innovation. By combining a strong retail push with influencer-led pull marketing and a clear quality guarantee, the launch strategy maximises both reach and conversion. The £400,000 budget allocation prioritises awareness and trial in Year 1, with retention and LTV optimisation as Year 2 objectives.